Recovery Point is recognized as a Leader by Gartner, Inc. in the June 2019 Magic Quadrant for Disaster Recovery as a Service (DRaaS)1. Recovery Point placed highest for the ability to execute among all vendors for the third consecutive year.

Gartner’s survey of DRaaS vendors is considered the most definitive assessment of the competitive landscape. This year the global research firm selected 11 vendors for the Magic Quadrant.

Recovery Point continues to aggressively expand its range of cloud based services to protect its clients’ hybrid data center models by making significant, continuous investments to improve the automation and orchestration features of its DRaaS offerings, and rapidly deploying new solutions as market needs change, particularly for clients with complex heterogeneous environments. Through deeper integration of orchestration and automation technologies, Recovery Point delivers on its industry leading vision of delivering application resilience for complex and hybrid customer deployments.

Below is a synopsis of Gartner’s report:

The disaster-recovery-as-a-service market consists of hundreds of providers, all with different approaches and capabilities. This diversity creates immense complexity around vendor selection. Infrastructure and operations leaders should use this Magic Quadrant to help evaluate providers of DRaaS.

Gartner defines the disaster recovery as a service (DRaaS) market as offering a productized service for which the provider manages:

  • Server image and production data replication to the cloud
  • Disaster recovery (DR) run book creation
  • Automated failover and failback between on-premises and the cloud
  • Network element and functionality configuration as needed during and for recovery operations

Recovery Point’s Review

Headquartered in Gaithersburg, Maryland, and founded in 1999, Recovery Point is a DRaaS provider that has operated a credentialed Federal Information Security Modernization Act (FISMA) moderate environment since 2013, and achieved FedRAMP Ready status in 2018. That stated, in addition to serving secure federal agencies, its client base also includes commercial customers as well as state and local governments. Its primary differentiator is its ability to methodically address complex heterogeneous environments that include physical systems and legacy servers in a cost-effective manner.

Primary Support Approaches: Most are fully managed or assisted; 20% of customers are self-service after initial onboarding.

Primary Workloads Supported: Physical and virtual x86, UNIX, and IBM i and IBM Z platforms.

Regional Recovery Presence: Three data centers in the U.S.

Customer Complexity: Organizations based in the U.S. with complex heterogeneous environments and typically up to 750 servers under management.

Recommended Use: U.S.-based organizations with complex recovery needs for x86 or other platforms; organizations with FISMA or FedRAMP requirements; and those that wish to leverage object store or tape as a secondary recovery option to DRaaS.

Recovery Point’s Strengths

Recovery Point proposals for recovery of non-x86 workloads and mainframes are consistently the most competitive in pricing and feature capability, while offering no-obligation proofs of concept.

Recovery Point has consistently delivered on roadmap items within the past year: achieved FedRAMP Ready status, introduced Business Process Resilience (BPR) for fully managed application recovery and completed further industrialization of its Air Gap Data Security solution.

Customers applaud Recovery Point’s staff in terms of technical expertise, support, ingenuity and executive management involvement.

Critical Capabilities for Disaster Recovery as a Service

Gartner has identified 15 critical capabilities and four use cases to assess and compare disaster-recovery-as-a-service offerings from 11 service providers. I&O leaders should determine which provider will best align with their business and recovery needs before purchasing DRaaS.

Recovery Point’s core service focus is the delivery of a broad range of recovery and continuity services for organizations with complex data center configurations. In addition to virtual Windows and Linux servers, these configurations include physical systems and legacy servers (such as IBM Z, IBM i, IBM AIX and Oracle Solaris). In its early days, Recovery Point’s primary customer base was large federal government agencies. However, it now has hundreds of commercial clients, representing the largest share of its business, as well as many state government agencies. In addition, it has contractual protections for specific location recovery and limitations of oversubscription risk for computing and networking resources. Finally, it provides customers with financial flexibility to convert between solutions and capital expenditure/operating expenditure (capex/opex) models.

Service Names:

DRaaS for x86 with Zerto — Continuous replication and orchestrated recovery of virtual x86 servers.

DRaaS for x86 with Veeam — Snapshot-based replication and recovery of physical, virtual or cloud-based workloads.

DRaaS for x86 with Carbonite — Continuous replication and fast recovery of physical x86 servers.

DRaaS for Oracle with Dbvisit — Data replication and recovery of Oracle Database workloads across multiple hardware platforms using Dbvisit Standby.

DRaaS for AIX — Continuous replication and recovery using Capital Continuity’s Business Interruption Protection software (BIPs) for AIX workloads.

DRaaS for IBM i — Uses IBM’s Global Mirror replication technology to provide data protection and disaster recovery capabilities.

DRaaS for IBM Z Mainframe — Three support choices (self-managed, provider-managed and joint/assisted) and two tier options, with different RTOs/RPOs ranging from near high availability to 24 hours.

Architectural Complexity: Most platforms are directly supported by its DRaaS offerings.

Security and Compliance: SSAE 16 (SOC 2), HIPAA, PCI-DSS, FISMA, GSA Level D, U.S. DoD, EU-U.S. Privacy Shield, FedRAMP (in process).

Testing: Assisted managed and fully managed support two 12-hour tests per year.

RPOs/RTOs Offered: Ranges from minutes to 24 hours, depending on the DRaaS tier selected. There are separate SLAs for assisted services and for full application recovery services.

1Gartner Magic Quadrant for Disaster Recovery as a Service, Mark Jaggers, Ron Blair, Lisa Pierce, 5 June 2019

Gartner Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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