Recovery Point provides comprehensive, availability end-user hotsite recovery services for mission critical, business continuity conscious clients to implement disaster recovery plans including server mirroring, serverhosting, electronic vaulting, workgroup recovery, off-site storage and co-location.

Disaster Recovery Hotsite | Web-Based Solutions | Secure Hosting Services

Disaster Recovery Hotsite > Voice and Call Center Recovery

Voice support is provided by a Fujitsu 9600ES switch and 24-button digital display telephones at every workstation. Call routing tables can be preloaded and activated quickly in the event of a disaster.

Full ACD functionality for call center applications
Voice Mail services IntelliCenter call center management software
IntelliServer network and Web integration software
IntelliAgent Pro remote CTI software
Remote Voice Over IP access to PBX functionality

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P.O. Box 3387, Gaithersburg, MD 20878
Phone: (240) 632-7000 Fax: (301) 548-0682
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