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Recovery Point is provisioned
with leading edge voice, data and network resources to replicate your
production environment and facilitate the transition to alternate facilities.
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Service Offerings
- End-user hotsite with high speed Internet services
- Connectivity to mainframe hotsites
- Call center recovery services
- Floor provisioned technology
- Quick-ship technology
- Mobile end-user solutions
- Secure data center for:
– Server mirroring for disaster recovery
– Web hosting, primary and backup Email recovery
Supported Hardware
- Intel platforms
- Mid-range through AS400
- UNIX systems
– Sun Systems
– HP
– IBM
– Digital
Supported Operating Systems
- NT
- Novell
- UNIX
- Mid-range environments
Voice Services
- Fujitsu 9600ES PBX
- 200 24-button digital display speaker phones
- Full ACD functionality
- Voice mail system
- IntelliCenter call center management software
- IntelliServer network/web integration
- IntelliAgent Pro remote CTI software
- Voice-over IP remote access
Network Services
- High availability, IntelliLight service from Verizon
- Multi-carrier, diverse fiber feeds
- Automatic circuit balancing and failover
- Redundant central office services
- Private peered, Internet feed scalable from T1
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