DRaaS Client Amenities
Disaster recovery testing is often a challenging, multi-day process that
can feel like an endurance trial. Actual disaster declarations are
highly stressful events that demand the most of your staff, for weeks or
months, around the clock. Our goal is to enable you to focus on the
important tasks at hand. With over 30 years of experience supporting
tests and recoveries, we know that planning for the safety and
convenience of clients is as important as planning for their technology
needs. Recovery Point takes a holistic approach to service delivery,
placing special emphasis on the amenities that make operating in our
facilities productive and comfortable for extended periods of time. All
Recovery Point facilities are compliant with the Americans with
Disabilities Act.
Discrete and Secure
All Recovery Point facilities are located in single-purpose, dedicated
recovery sites and feature ample off-street private parking for clients.
They feature sophisticated access control systems with secondary
biometric authentication for data centers, as well as video surveillance
equipment. All outside entrances are locked 24x7x365.
On-site Amenities
• Kitchens, lounge facilities, conference rooms
• Restaurants, lodging and transportation services nearby
• Storage services for client-owned assets, from tape media to specialty equipment
• Full-service loading docks and freight elevators
• Ample, secure parking
Comprehensive On-site Assistance
Each test or declaration begins with an on-site orientation to the
facility, including detailed site-specific documentation. Our staff is
prepared to assist you 24x7x365 with everything from credentialed,
platform-specific assistance to logistics support, network
troubleshooting, and catering and lodging.
Client Portal
Recovery Point clients have secure access to our Client Portal that
contains a variety of administrative tools and site-specific
information, enabling clients to manage their service portfolio and
prepare for testing or declarations.